If you're unable to sign in, you'll need to Recover your Google Account. Go to https://toolbox.googleapps.com/apps/recovery/form and enter the domain name you use for your account. The domain name is the unique name that appears after the @ sign in your email address.

To get started, head to g.co/recover and enter your Gmail address. If possible, try the following to make recovery easier: Use a computer, phone, or tablet you've previously used to sign into your account. Use the same browser that you usually do, like Chrome or Safari.